Scale support without compromising on your brand’s value

We put together a team tailored to your culture, customers, and company goals. Then we add training, tools, customer insights, and more to ensure that your business scales with quality and efficiency.


Fueling growth through professionally managed, qualified omnichannel customer support

We support your prospects and customers by Livechat, email, WhatsApp, and social media channels 24/7. Our customer care teams will be an extension of your business providing the best contact center services.


DataClap BPM has a long history of providing high-quality e-mail, contact centre, and live chat answering services to websites, small businesses, and large corporations. Every time we go to work, our professionalism and individual approach produce results.

Advantages of working with us:
  • Experienced chat employees that are well-trained in handling live chat requests
  • A live support solution that is tailored to your clients' requirements
  • Working hours are 24 hours a day, seven days a week.
  • Service that saves you money on system maintenance and personnel training.
  • Website activity tracking and transparent analytics
  • Increased client loyalty and satisfaction rates, as well as increased sales.


DataClap BPM is a leading provider of high-quality customer service solutions with extensive experience assisting businesses with their correspondence. We are a scalable firm with a one-of-a-kind approach to every project.

We provide the following services:
  • Email tech help is available.
  • Data extraction and storage from your emails
  • e-mail responses on your behalf
  • Managing your email inbox
  • Sending out several types of emails
There aren't any pre-packaged options. We work with your company to come up with a completely new approach of cooperating. And when your company expands, so do we!


DataClap BPM delivers Level 1, Level 2, and Level 3 technical support to a variety of business to customer and business to business segments around the world. DataClap BPM will answer your technical support call centre requirements with our demanding standards and efficient services if you outsource online computer support services to us.

The following are some of the primary technical support services we provide:
  • Customer Service (Help Desk, Order Management, Up-sell/Cross-Sell, Complaint and Dispute Resolution)
  • Consumer Hardware / Product Support (Installation/Configuration Assistance, Registration/Activation Assistance, Troubleshooting)
  • Support Services for IT and Software (Application Support Services, System and Account Management Services)


Our pre-sales team professionally manages and responds to a wide range of technical and product-related questions and concerns that your potential customers may have. They give your sales team the right pre-sales help across all industries and verticals by leveraging our established IT-support technologies and capabilities.

Our pre-sales support services include the following:
  • Lead generation support
  • Inquiry handling support
  • Knowledge support
  • Order management
  • Appointment setting support


We specialize in professionally handling social media channels and provide customized support to their customers. As a part of our services, we can perform the following tasks for our clients:

  • Community management
  • Reputation management
  • Immediate response to queries
  • Relationship building
  • Grievance redressal for marketplaces

Our Advantages

Get your business off the ground. DataClap BPM is your one-stop shop for all your outsourcing needs By taking care of all the repetitive and mundane tasks, we help you free up your employees’ time so they can be more productive.

Tailored Solutions

One size doesn’t fit all and every business has its own unique problems. We understand this and how complex and unique your needs are, we can support you with our End to End tailored solutions.

Cost Efficient

We have transparent and flexible pricing models that’ll be much more economical than contract workers and haing inhouse employees.

Unparalleled Service

The success of our entire business model depends on the quality of services we provide. Fast turnaround times, high quality work and 100% satisfaction are our priorities.

For businesses of all sizes

Irrespective of whether you’re a startup just getting started or an established player in the market, we offer our services to companies of all sizes and at every level of growth.

No long term commitment

We're fans of the freedom that comes with a no-strings-attached approach, and so we stand behind it 100%. You can even ask us to work on a 10-hour task and there's no long term commitment.

Highly skilled talent

Our agents are college educated and go through a training process before they start working on any project.

A free trial of our support services?

If you have been struggling with customer service needs and have resorted to random freelancers, we can help you with better service and quality. Contact us for a free pilot.